Shipping Policy

Shipping Information

Thank you for shopping with Evello. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Due to high demand and the large volume of orders we are currently experiencing, please allow 1–3 business days for order processing before shipment.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

United States: 7–14 Business Days

Please note that shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Shipping Delays

While we strive to meet all estimated delivery windows, occasional delays may occur due to customs processing, carrier issues, or increased order volume.

We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Evello is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team and we will work with you to find a resolution as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping status, please reach out through our Contact Us page and our team will be happy to assist you.